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VLOG: Shut Up & Ask Better Questions: 3 ways to use questions to teach, persuade, and solve real problems



Many learning projects, workshops, and training initiatives fail — not because of poor content, but because we ask the wrong questions (or none at all).


In this video, Cain Prentice shares three practical ways to use questions more effectively to teach, persuade, and solve real workplace problems. These techniques are especially useful for people working in Learning & Development, HR, facilitation, coaching, and stakeholder engagement.


Whether you’re running a workshop, designing learning, coaching others, or navigating a tricky stakeholder conversation, asking better questions can change the outcome.


In this video, you’ll learn:


  • How to use concept check questions to confirm real understanding (not just polite nodding).

  • How calibrated questions can lower defensiveness and keep difficult conversations open.

  • How to use performance consulting-style questions to uncover the real problem — not just the requested solution.

  • Why asking the right questions builds credibility and influence at work.

  • Asking better questions doesn’t just improve learning — it changes how people think, engage, and make decisions.


Sometimes, the smartest thing we can do is shut up — and ask better questions.


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